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Manage Reward Card

FAQ

Overview

The Reward Process

  • Within 6 weeks of activating and maintaining your service, you will receive notification via email or letter with instructions on how to redeem your reward.
  • IMPORTANT! You must claim your reward by the expiration date shown on your reward notification.
  • After claiming your reward and meeting your applicable service requirement*, most customers receive their reward within 3 weeks.
  • At the AT&T Reward Center you can track the status of your reward any time with the

*Check your service offer details for applicable active service requirements, if any.
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The AT&T Visa® Reward Card is issued by The Bancorp Bank, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. and may be used everywhere that Visa debit cards are accepted in the United States, the District of Columbia, US Virgin Islands, and Puerto Rico.
The AT&T Virtual Visa® Prepaid Card is issued by Pathward, National Association, Member FDIC pursuant to a license from Visa U.S.A. Inc. The card may be used everywhere Visa debit is accepted online in the United States, US Virgin Islands, and Puerto Rico. Visa is a registered trademark owned by Visa International Service Association.