When you receive your reward notification email or letter, simply go to the reward center to review and claim your reward.
To start, you’ll need to enter either your claim number (found on your reward notification email or letter) OR the billing account number that goes with your new reward-eligible service. Normally, this number is located on the top right of your bill.
Depending on the service, your billing account number might vary a bit. Here's what to use:
Type of service
Number to use
||Claim number provided on reward notification (email or letter)
|Internet, and/or Voice
|AT&T High Speed Internet
||Account number, but don’t include your customer code
|AT&T High Speed Internet Direct Rewards
||AT&T High Speed Internet Direct account number
|AT&T | DIRECTV Rewards
||AT&T Account Number that is associated with your DIRECTV service
|AT&T Wireless Rewards
||AT&T Wireless telephone number or Wireless account number
|AT&T Digital Life Rewards
||AT&T Digital Life account number
|All other rewards
||AT&T home billing telephone number
NOTE: If you have more than one account, click on the + add another account here link and add all of your associated AT&T accounts.
Again, don’t forget that you can also use the claim number that came with your reward email or letter instead of your account number.